FAQs - CARNCIER

Q: Any other questions?

Please contact us at info@carncier.com

Do you need help?

Frequently Asked Questions

Here you will find answers to the most frequently asked questions.

Delivery

When will I receive my order?

We usually ship within 24 hours. Delivery time is 2-4 business days with PostNord. During high traffic times, delivery times may be longer.

Where is my order shipped from?

We ship from EU, Sweden.

My order should be here by now, but I still don't have it. What should I do?

Before contacting us, please help us by doing the following:

● Check your delivery confirmation email for any errors in the delivery address.

● Ask your local post office if they have your package.

Pro Tip: Package Thefts Are on the Rise – If you are expecting a home delivery and you know you won’t be home to accept it, use an address where you know you will be.

If the delivery address was correct and the package was not left at the post office or with your neighbor, contact us at info@carncier with your order number.

If you found a mistake in your shipping address, we can send you a replacement order, but the new order will be at your expense.

Order

How do I track my order?

You will receive a tracking link via email when your order ships. If you have any questions about your tracking or delivery, please contact us at info@carncier.com

I received a wrong/damaged product, what should I do?

We apologize if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@carncier.com within one week with pictures of the damaged product, your order number, and any other information about your order. We will get back to you with a solution as soon as possible!

Return

What is your return policy?

You have the right to return one or more products for a refund within 14 days of receiving your order. Register your return here

Any other questions?

Please contact us at info@carncier.com

Kontakta oss

Skicka ett e-postmeddelande till info@carncier.com. Vi svarar på alla förfrågningar inom 48 timmar, måndag till fredag, mellan 09:00 och 18:00

Mobilskal & Mobiltillbehör

Hos oss på CARNCIER hittar du snygga och funktionella mobilskal till många av de populäraste telefonmodellerna på marknaden. Vi använder noggrant utvalda material för att säkerställa hög kvalitet och hållbarhet. Våra mobilskal är designade med både estetik och funktionalitet i åtanke, vilket gör dem till det perfekta komplementet till din telefon. Vi erbjuder ett brett sortiment av mobilskal som passar olika stilar och behov, från eleganta och minimalistiska till färgstarka och unika alternativ. Dessutom har vi skärmskydd för att ge din telefon ett komplett skydd. Hos CARNCIER är vi övertygade om att du kommer att hitta ett mobilskal och skärmskydd som inte bara skyddar din telefon utan också speglar din personliga stil.