FAQ
Are you having problems with your phone case or want to know more about how to make a return? We're here to help! Find quick solutions to common problems, browse our FAQs, or contact our dedicated support team directly. Your satisfaction is our priority and we're committed to ensuring you have the best possible experience with us at Carncier.

Questions & Answers
In our knowledge bank with questions and answers you can quickly find the information you are looking for.

Returns & Complaints
At Carncier, we want our customers to feel confident with their purchases and we want to make your experience as easy as possible when it comes to returns and complaints. Return within 14 days for a full refund or exchange. We are here to help you every step of the way.

Contact us
It is important to us that our customers have the best experience possible and we are always here to help you. If you have any questions that you cannot find the answer to, please do not hesitate to contact us.